Welcome to the News Archives for the NC TECH | Metlife Center for Technology Workforce Innovation. Read past tech talent news features, MetLife employee profiles, quarterly talent newsletters, and selected talent articles written by thought leaders at MetLife.
For the latest information including current programming and events, visit the main Center for Technology Workforce Innovation webpage.
Picture this: you’ve been thinking about an idea for months. It’s bold, it’s exciting – but you’re unsure if it will work. Now imagine having the freedom to try it, test it out, knowing that success isn’t the only goal. That’s the spirit of experimentation we embrace.
At MetLife, we believe that experimenting isn’t just about achieving outcomes – it's about learning, adapting, and driving innovation. Through the Experimentation Fund, we are encouraged to think big, act boldly, and embrace the journey of trying something new.
Technologists within MetLife's Global Technology and Operations (GTO) organization aren’t just adapting to change—they’re driving it.
Across the globe, team members are shaping the future of the financial services sector, leveraging the latest tools and each other’s expertise to create innovative solutions. For Full-Stack Software Engineer Neha Gambhir, who leads technical implementation at MetLife’s Global Capability Center (MGCC) in India, this opportunity to make an impact is just as exciting as the cutting-edge technologies she and her team members use to build solutions for customers around the world.
“It was a full-circle moment for me,” he said. “I always viewed MetLife as a pillar in the insurance industry. We’ve been around for over 150 years, operate in more than 40 countries, and have a deep commitment to innovation. I get to come to work every day to further the foundation that MetLife has built and positively impact customers across the world — how awesome is that?”
In the early 2000s, Naren Peri stepped onto a train platform at Grand Central Station. It was his first time in New York, and as he walked out onto the streets of Midtown Manhattan, he looked up in awe at the MetLife global headquarters, standing tall at Park Avenue and 45th Street.
In a world where digital threats are evolving daily, cybersecurity is more important than ever. We sat down with MetLife Chief Information Security Officer, Dan Antilley, whose passion for protecting against threats and developing talent shines through in everything he does. In this Q&A, Dan will introduce us to the latest trends and technologies transforming the cybersecurity landscape, and how they’re opening doors to new and exciting career paths.
“Our professional skill is to touch human lives,” said MetLife’s Hyderabad head of data and analytics. Learn how the company’s commitment to innovation and a supportive environment drives its team to make an impact on customers in over 40 global markets.
In the early 2000s, Naren Peri stepped onto a train platform at Grand Central Station. It was his first time in New York, and as he walked out onto the streets of Midtown Manhattan, he looked up in awe at the MetLife global headquarters, standing tall at Park Avenue and 45th Street.
Joyce Chiu, Eileen Barbara and Eric Traynor don’t sit on the same team, but they — and their coworkers companywide — share a common goal: to safeguard tens of millions of people’s information across the globe.
Chiu, a member of the Corporate Functions Technology team, is responsible for enhancing MetLife’s digital employee experience, and security is at the heart of every decision she makes. Barbara sits on MetLife’s IT security team and is charged with governing global security risk, controls and compliance. And Traynor, as part of MetLife’s Global Technology organization, is responsible for enabling security and mitigating risk in U.S. technology platforms.
Twenty years ago, Sushma Punuru joined MetLife as an early career software engineer and began work building applications being used across the company.
In time, her ambitions grew into a desire to build the “next best solution,” with a focus on getting deeper into building modern digital solutions. But soon a mindset shift changed the course of her professional focus and her trajectory within MetLife.
When U.S. Air Force Veteran and Lead IT Data Protection Consultant Marian Graves joined MetLife, she was thrilled to have found an organization that aligned closely with her personal values.
“From my experience serving in the United States Air Force, I learned the power of commitment, integrity, professionalism, persistence, respect and resilience. All of these attributes mirror my personal values and will always be a part of whatever I do and wherever I go in this life,” she said.
Last year, our goal was to have 600 employees compete to “Hack the Future of Customer Care” and we wound up with 2,700 signups—from all lines of business and functions across the company and around the world. The teams developed 300+ unique, tech-forward solutions that have the power to drive business initiatives and increase efficiency.
But only one team could win. The team that took the top spot proposed a real-time disability claim tracker to show customers exactly where their claim is in the process. We sat down with two of the seven members on the winning team to learn more about their surprising career pivot from the business side to IT and what they found most inspiring about the Hackathon.
MetLife’s Global Technology Hub sits in the Research Triangle near Cary, North Carolina. It boasts perks like a cafeteria, an onsite gym, basketball court and a walking trail, but it’s the company’s inclusivity, team collaboration, and project innovation that has kept employees like Rivera and Dan Xiao, principal software engineer, each at MetLife for over a decade. “I would say the greatest benefit of working on the development team here is being on a diverse team with members from very different geographic locations, and ethnic and technical backgrounds,” said Xiao. “You really can learn a lot from those different perspectives.”
Bill Pappas, Head of Global Technology & Operations, discusses the role technology plays at MetLife, what technology leaders need to consider when delivering new technologies, and developing cultures of innovation.
Bill Pappas, Head of Global Technology & Operations, delves into the importance of building a sustainable culture to cultivate an innovative and steady workforce.
In a competitive job market, preparing STEM students for success is more crucial than ever. MetLife's Bill Pappas emphasizes the importance of education in shaping the next generation of tech leaders.
Organizations that have recently discovered generative AI are at risk of overlooking an older and better-established form of AI, which the authors call “analytical AI.”
A new year brings new opportunities and fresh challenges. To better position your business to thrive in 2025, here’s what CIOs should prioritize over the next 12 months.
For more information about Talent News, reach out to Andrea Fleming.
