When
September 12, 10:00 - 11:00 AM
Client-Centric Innovation: Embracing AI + Innovation
September 12, 2024
How Data and Intelligent Automation Are Creating Smarter, More Efficient Businesses
In today’s data-rich landscape, insights are key to driving results, making companies smarter and more efficient, and improving customer engagement. But how do we integrate client experience with all our data and tools?
For technology to be truly optimized, client experience must be approached with the latest advancements in intelligent automation, data analytics, and AI. Organizations leading the way are harnessing their tech to deliver exceptional client service, streamline operations, and unlock new opportunities.
Join thought leaders from Ulises Tech and top-tier consulting firms, along with a group of like-minded peers, for a thought-provoking discussion on strategies to deliver exceptional client service, streamline operations, and unlock new opportunities.
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This event is open to members and non-members of NC TECH. Please register below to receive webinar information.
Speakers
Alejandro Fernández
Alejandro, a Costa Rican Digital Strategist, excels in blending advanced management practices like Management 3.0 with the advantages of IT Outsourcing and Nearshoring. He is known for leading and training multidisciplinary teams that contribute to the success of companies globally, particularly in the U.S. Alejandro is adept at identifying and developing diverse talent, creating cohesive, agile teams that thrive in dynamic environments. He merges local knowledge with global tech expertise, turning traditional outsourcing into collaborative partnerships and guiding companies through digital transformation to enhance competitiveness.
Luis Barboza Solís
Luis is a seasoned technology professional with over ten years of experience, specializing in guiding clients through their technology transformations, with experience in multiple different industries and sectors. He leads four distinct practices—Quality Assurance, Technology Business Analyst, Technology Program Management, Digital experience design, and Technology Support—fostering high-performance teams and driving client discussions. Luis champions a comprehensive approach to technology transformation, emphasizing the importance of the full end-to-end lifecycle to guarantee success across all aspects of the project.
Host Sponsor
Born in the heart of the Americas, our skilled professionals and seasoned advisors connect your business with extraordinary talent. We deliver high-value tech services with speed, flexibility, and cost-effectiveness. Based in Costa Rica’s dynamic nearshoring ecosystem, we expand to key markets, serving clients in their language and time zone.