Chat with us, powered by LiveChat
Skip To Top Navigation Skip To Content Skip To Section Navigation Skip To Footer

The Future of IT Services

March 06, 2024

The role of IT is shifting from managing technology to managing business transformation, increasingly requiring ownership of all aspects of the technology stack that enable and optimize business processes. With the advent of Chief Digital Officers and Chief Transformation Officers, IT must move from a function that simply manages technology - to an organization that accelerates and manages Business Services Performance, leading performance improvements across the business.

Evolving to a business services management function, IT must bring together complete visibly of technology stack performance and the business processes they support. This requires the integration of technology and business processes, managing services end to end regardless of how they are provided, and making service integration and management (SIAM) capabilities critical to success. Join leaders from ServiceNow, ScienceLogic, and Silver Tree Services to discuss their perspective on IT’s shift toward business services management and where there are opportunities to realize significant value. IT leaders will gain insights on how this shift impacts their future and the changes they need to embrace to maximize impact.


Wednesday, March 6
10:00 - 11:00am


This virtual workshop is open to both members and non-members of NC TECH. Please use the link below to register for this webinar.

Register Here


Presenting Sponsor

silver tree logo.jpg