Triangle Lunch + Learn: The Evolution of the Customer Experience: What it Means to the CIO

We are in the middle of an incredible shift in how businesses operate. The transformation of the customer experience and the prevalence of the public cloud are fundamentally changing the role of the CIO. It is CIOs who can help organizations adapt or be left behind. In this session, join Rachel Garrison of Zendesk to explore how the evolution of the customer experience is leading you and your companies into this new era. 

About the Company

The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 100,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Who Should Attend

Manager and above for Customer Experience, IT, HR professionals

About the Presenters

Rachel Garrison
Solutions Consultant
Zendesk 

Rachel Garrison is a Solutions Consultant at Zendesk, a SaaS customer service and engagement company. Passionate about customer service in this social media driven climate, she loves helping businesses of all kinds thrive.

Rachel has witnessed first hand the transformative power of service technology after 10+ years in the non-profit, entertainment and IT spaces.

Host Sponsor

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DATE AND TIME 

Thursday, October 17

11:30 am – 1:00 pm

Registration & Lunch
11:30 am – 12:00 pm 
 
Program
12:00 pm -1:00 pm

LOCATION

The Frontier
Fusion (1st Floor)
900 Park Offices Drive
Research Triangle Park, NC  27709
Map & Directions

Registration

NC TECH Members and non-members can participate in this event. 

The program requires a $10 registration fee to attend (lunch included). Space is limited to two people per member company/organization, please. NC TECH reserves the right to cancel your registration if you don't meet the attendee requirements outlined above. Questions about registration? Contact Mary Smith, Events Manager, at (919) 890-0772.

To see if your company is a member, view NC TECH member directory.

Contact Carol Zimmerman to learn more about membership and join today!


REGISTER 


FINE PRINT

All registrations to NC TECH events are final and non-refundable.  Refunds will only be offered if the event is canceled.  Registrations are transferable to another qualified guest.  Please contact NC TECH at 919.856.0393 to request such a transfer.

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